Privacy Policy

Last updated: 7th February, 2026

Welcome to Thread Tribe (“we”, “our”, “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us through social media or other platforms.

By accessing or using Thread Tribe, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you interact with Thread Tribe, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment-related details (processed securely via third-party payment gateways; we do not store card details)

Order & Customization Information

Product preferences
Custom design inputs (text, images, files shared for customization)
Order history and communication related to your orders

Technical & Usage Information

IP address
Browser type and device information
Pages visited, time spent, and interaction data
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill orders
Create and deliver customized products
Communicate order updates, support responses, and service-related messages
Improve our products, website, and customer experience
Send marketing communications (only if you opt in)
Prevent fraud and ensure platform security
Comply with legal and regulatory obligations

Cookies & Tracking Technologies

Thread Tribe uses cookies and similar technologies to:

Enhance website functionality
Understand user behavior and improve performance
Analyze traffic and marketing effectiveness

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

Sharing of Information

We do not sell or rent your personal information.

We may share your data only with:

Trusted service providers (payment gateways, shipping partners, website hosting services)
Legal or regulatory authorities, if required by law
Business partners strictly for order fulfillment and operations

All third parties are required to handle your data securely and only for authorized purposes.

Data Security

We implement reasonable technical and organizational measures to protect your personal data against:

Unauthorized access
Alteration
Disclosure
Destruction

However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and services
Meet legal, accounting, or reporting requirements
Resolve disputes and enforce agreements

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or updates to your information
Request deletion of your personal data (subject to legal obligations)
Opt out of marketing communications at any time

To exercise these rights, contact us at [your email address].

Third-Party Links & Platforms

Our website or social media may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies separately.

Children’s Privacy

Thread Tribe does not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last updated” date. Continued use of our services after changes indicates acceptance of the revised policy.